Frequently Asked Questions
About Flight Compensation
Welcome to our FAQ section, created to provide clear and practical answers to the most common questions about compensation for delayed, cancelled, or overbooked flights under the EU261 regulation.
We know flight disruptions can be frustrating and stressful. That’s why we’re here—to make sure you understand your rights as a passenger and the steps to claim what you’re owed.
Here you’ll find everything you need to know about your rights, how to start a claim, required documents, typical processing times, and more. If you don’t see your question answered below, feel free to reach out to our team—we’re here to help.
Thank you for choosing Air Fair Pay and for placing your trust in us. We’re with you every step of the way.
What are my rights if my flight is delayed, cancelled, or overbooked under EU261?
Under the EU261 regulation, you may be entitled to financial compensation if your flight:
- arrives at your destination more than 3 hours late,
- is cancelled on short notice, or
- you are denied boarding due to overbooking.
The amount you can claim depends on the distance of your flight and the specific circumstances, and it can range from €250 to €600.
How do I know if I’m eligible for compensation?
Just enter your flight details into our online eligibility checker. It will quickly analyze your case and let you know if you qualify for compensation under the EU261 regulation—free of charge.
